Shipping and return policies for focusonthe

Shipping Info

Shipping Method:
We offer first-class delivery service for all our shipments. Please note that this service does not include tracking capabilities to ensure the lowest possible price for our customers. While this helps us maintain competitive pricing, it means that we are unable to provide real-time tracking updates for your packages.

Shipping Restrictions:
At present, we regret to inform you that we are unable to ship to Germany due to ongoing issues. We apologize for any inconvenience this may cause and assure you that we are actively working on resolving these issues to resume shipping to Germany in the future. We appreciate your understanding and patience in this matter.

Delivery Times:
While we strive to deliver your packages as quickly as possible, please note that the delivery times may vary depending on the destination and other factors beyond our control. We estimate that delivery within the domestic region usually takes between 2-5 business days, while international shipments may take longer. However, please be aware that these estimates are approximate and delays may occur.

Packaging:
To ensure the safe and secure transit of your items, we utilize appropriate packaging materials. We take utmost care to protect your packages from damage during transportation. However, please note that once the packages leave us, we cannot be held responsible for any mishandling or damage that may occur during transit.

Support:
We are committed to providing excellent customer service. If you have any questions or concerns regarding your shipment, please don't hesitate to contact us. We will be more than happy to assist you and provide you with any necessary information or updates.